01527 75700907597 558244info@mjsbespokejoinery.co.uk 9am–5pm, Monday to Friday HomeAboutServices Areas Our WorkReviewsContactRequest an Estimate Legal # Terms & Conditions How our quotations, deposits, made-to-measure orders and installations work. 25 years' experience◆Handmade in our own workshop◆Rated 5.0★ on Google◆£10m public liability cover◆Checkatrade, SMAS, CHAS & Safecontractor accredited◆Free, no-obligation quotes◆Serving Stratford-upon-Avon & across Warwickshire◆25 years' experience◆Handmade in our own workshop◆Rated 5.0★ on Google◆£10m public liability cover◆Checkatrade, SMAS, CHAS & Safecontractor accredited◆Free, no-obligation quotes◆Serving Stratford-upon-Avon & across Warwickshire◆ - Home - Terms & Conditions ## 1. These terms These terms apply to work carried out by MJS Bespoke Joinery of Unit 12 Avenue Fields, Stratford-upon-Avon, CV37 0HT. Where a signed quotation or order confirmation says something different, that document takes precedence. ## 2. Quotations Design consultations and quotations are free. Because everything we make is fully bespoke, there is no fixed price list, each project is priced individually once we have surveyed the space and agreed the specification. A quotation covers the items and finishes it lists; changes to the brief after acceptance may alter the price and the programme, and will be confirmed in writing before we proceed. ## 3. Deposits and payment A deposit of 30–50% is payable on acceptance, depending on the size of the project, with the balance due on completion unless the quotation states otherwise. Materials are ordered and workshop time is booked against that deposit. ## 4. Made-to-measure work Our furniture is made to your measurements and specification, so it cannot be resold. For that reason the cancellation rights that apply to standard goods do not apply to bespoke items once manufacture has begun. If you need to cancel, tell us as early as possible and we will confirm what, if anything, can be refunded. ## 5. Access and site conditions You agree to provide safe access to the property on the agreed fitting dates, along with power and a clear working area. Where walls, floors or ceilings are significantly out of true, or where hidden services are discovered, we will discuss the implications with you before continuing. ## 6. Timber and finishes Timber is a natural material: grain, colour and figure vary, and small seasonal movement is normal. Samples and drawings are an accurate guide rather than an exact match. Painted finishes are matched to the agreed reference. ## 7. Workmanship and defects We build our joinery to last and we stand behind our workmanship. If something is not right, tell us and we will inspect it and put right any defect in our work or materials. This does not cover damage caused by misuse, accidental damage, alterations by others, or normal wear. ## 8. Insurance and accreditation We hold £10m public liability and £5m employer's liability cover and are accredited by Checkatrade, SMAS, CHAS and Safecontractor. Our team is DBS checked. Evidence can be supplied on request. ## 9. Governing law These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. Questions? Contact us or call 01527 757009. Made-to-measure furniture and joinery, designed, built in our own workshop and fitted by our own team across Warwickshire and the Midlands. - ### Services Fitted Wardrobes - Fitted Furniture - Bespoke Furniture - Dressing Rooms - Bespoke Kitchens - Media Walls - Under-Stairs Storage - Home Offices - All services ### Areas We Cover - Stratford-upon-Avon - Warwick - Leamington Spa - Solihull - Evesham - Banbury - Worcester - Cheltenham - Bromsgrove ### Get in Touch - 01527 757009 - 07597 558244 - info@mjsbespokejoinery.co.uk - Unit 12 Avenue FieldsStratford-upon-Avon, CV37 0HT - 9am–5pm, Monday to Friday - Checkatrade member - SMAS accredited - CHAS accredited - Safecontractor approved - Solid surface accredited installers - DBS checked team ### Popular Searches - Fitted wardrobes Stratford-upon-Avon - Bespoke kitchens Warwickshire - Media wall installers Solihull - Luxury dressing rooms Leamington Spa - Under-stairs storage Warwick - Architectural joinery - Commercial joinery contractors Midlands - Bespoke joinery in Stratford-upon-Avon - Bespoke joinery in Warwick - Bespoke joinery in Leamington Spa - Bespoke joinery in Solihull - Bespoke joinery in Evesham AboutOur WorkReviewsContactCookie PolicyPrivacy PolicyTerms & Conditions© 2026 MJS Bespoke Joinery. Founded by Jon Sutton. £10m public liability · £5m employer's liability · Checkatrade, SMAS, CHAS & Safecontractor accredited Call NowFree Quote We use essential cookies to run this site and optional ones to measure how it is used. See our cookie policy. AcceptEssential only